For technical issues, theme questions, or customization help, fill out the form below. We respond to every request within 1–2 business days.Documentation Index
Fetch the complete documentation index at: https://voyage-theme.fasil.in/llms.txt
Use this file to discover all available pages before exploring further.
Before submitting, check the common issues and FAQ pages — most questions are answered there.
What we can help with
- Theme functionality (sections, blocks, settings)
- Customization questions (where to find a setting, how to achieve a layout)
- Installation help (assigning customer accounts mode, theme styles, hero setup)
- Bug reports (with reproduction steps)
- Feature requests
What we can’t help with
- Shopify platform issues — contact Shopify Support (they have admin access to your store; we don’t)
- Third-party app conflicts — contact the app developer
- Custom code modifications you’ve made yourself
- Migration of customer or product data
Contact form
Response time
| Day submitted | First reply by |
|---|---|
| Monday – Thursday | Next business day |
| Friday | Following Monday |
| Saturday / Sunday | Following Tuesday |
What happens after you submit
- You receive an instant auto-confirmation email (check your spam folder if you don’t see it within 5 minutes).
- The Voyager team reviews the request, reproduces the issue on the demo store if applicable, and replies with a fix, a workaround, or a follow-up question.
- If the issue requires a theme update, we ship the fix in the next theme release and notify you when it’s available in your Theme Store updates.